RTL Book a Service

All enquiries must be made using the form below so the request is actioned in a timely manner.

Repairs are by appointment only - no walk-ins. Please include detailed info and attach images and we’ll confirm your booking within 24 hours. For quick troubleshooting, use live chat.

If you are a subcontractor working on this equipment, please be aware that using this form is still required. You must agree with our Terms and Conditions before commencing any work.
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Contact Information

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Service Details

Terms & Conditions

RTL Approved Subcontractor Terms:
Contact RTL before starting any RTL customer-requested work

  • Work proceeds only after PO approval
  • Provide labour hours, assessment time, and parts list (RTL can supply parts if needed)
  • Submit a repair summary after completion
  • Extra work requires prior RTL approval — unapproved work won’t be reimbursed

Contractors / Auto Electricians working on RTL Equipment:

  • All requests for assistance must be made by form only
  • 15 mins complimentary consultation provided
  • Further support requires a PO – rate $125 + GST/hour
  • Contractor is fully responsible for their own work; RTL holds no liability
  • RTL may contact the customer directly if health or safety issues are identified

Serial Number Location Examples:
25 Light Arrow Board
Light Arrow System - LAS
AWVMS
Scorpion TMA
Scorpion TMA - C90
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Confirmation